Zecotok Privacy Policy

Personal Data

We may collect personally identifiable information (PII) that you voluntarily provide when interacting with our website or workspace, including:

• Contact Information: Name, email address, phone number, and mailing address.
• Account Information: Username, password, and profile details.
• Workspace Content: Decision inputs, reference data, and conversation history you upload to your Zecotok workspace.

Usage Data

We automatically collect certain information regarding your interactions with our website and workspace, such as:

• Technical Data: IP address, browser type, operating system, and device identifiers.
• Usage Details: Pages visited, time spent on pages, and referral sources.
• Cookies and Tracking: To enhance user experience, analyze website traffic, and customize content.

Zecotok uses the collected data for various purposes, including:

• Service Delivery: To provide and maintain our AI decision systems, MCP-integrated reasoning, and workspace tooling.
• Communication: To send important updates, customer support responses, and (where permitted) product news.
• Account & Billing: To authenticate users, manage subscriptions, and process payments securely through our payment provider.
• Product Improvement: To analyze usage patterns, optimize performance, and personalize your experience.
• Compliance & Security: To monitor and protect against fraudulent or illegal activities.

We do not sell your personal data. However, we may share your information with:

• Service Providers: Trusted third-party partners who assist with payment processing, cloud hosting, data analysis, and other operational tasks. These providers are contractually obligated to maintain the confidentiality and security of your data.
• Legal Compliance: Authorities or law enforcement if required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.
• Marketing & Promotional: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not use your workspace content, decisions, or uploaded references to train shared models. Your conviction data remains attributable to your workspace.

Your data security is a top priority. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Our website is secured via HTTPS, and we comply with the Payment Card Industry Data Security Standards (PCI-DSS) for payment data.

Workspace isolation ensures that conviction data, decision history, and overrides for one customer are not accessible to another.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access & Correction: Request access to your data and request corrections if necessary.
• Deletion: Request deletion of your personal data, subject to any legal obligations.
• Objection & Restriction: Object to or request the restriction of processing your data.
• Data Portability: Request a copy of your data in a structured, commonly used format.

To exercise these rights, please contact us using the details provided below.

When you first visit our website we ask for your permission before any optional cookie or tracking technology runs. Until you choose, we load only strictly necessary cookies. We group cookies into three categories:

• Strictly necessary: Required to deliver the site securely, remember your cookie choice, and process forms you submit. Always on.
• Analytics: Help us understand how the site is used. These are provided by standard analytics tools.
• Advertising & partner attribution: Measure advertising campaigns and credit referral partners for a signup. This may involve sharing identifiers such as your IP address, device information, and browsing activity with those providers.

You can accept all cookies, reject all optional cookies, or choose categories individually, and you can change or withdraw your choice at any time. We also honor the Global Privacy Control (GPC) browser signal.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Once the data is no longer needed, it will be securely deleted or anonymized.

Zecotok processes and stores data within India. Our servers and data processing operations are located in India and are subject to Indian data protection laws, including the Digital Personal Data Protection Act, 2023.

Where data is transferred or processed in other jurisdictions in order to deliver our services (for example, third-party infrastructure providers), we maintain appropriate contractual and technical safeguards.

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will notify you by updating the "Last Updated" date and, if necessary, providing additional notice. We encourage you to review this policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

This Privacy Policy forms part of our commitment to maintaining transparency and trust with our users. Your continued use of our website and services constitutes your acceptance of these practices.